privacy policy

Privacy Policy

We are concerned about your privacy and want you to feel comfortable in sharing information with us as you shop with us. This privacy policy explains the details regarding all the personal data that we collect from you when you visit or make a purchase from ARAKU AROMA COFFEE and how it is used.

Information We Collect

Every time you visit our website, we collect information including your IP address, time zone, some cookies installed on your device, and also information about your web browser. Below is a brief overview of the data we collect:

  • Device Information: This includes data regarding the products and web pages that you visited, along with the information about which websites or search terms referred you to our site. We collect this information using the following technologies:
    • Cookies: Data files placed on your device to enhance your experience.
    • Log Files: These collect data such as your IP address, browser type, ISP, date and time stamps, and referring/exit pages.
    • Web Beacons: Electronic files used to track how you interact with our site.
  • Transaction Details: We capture secure transaction data such as your credit/debit card details, but we do not store this sensitive information.
  • Order Information: We collect data necessary to process your order such as your name, shipping address, email address, and phone number.
  • Additional Information: This includes feedback you provide, contest entries, or other profile information.

How is Your Data Used?

Your order information is used to fulfill your order, communicate with you, and improve our website and marketing campaigns. We may use device information to improve our services and screen for potential fraud.

How Long is Your Data Retained?

If you place an order on our site, your order information will be retained for record-keeping unless you request its deletion. We may also retain comment metadata to automatically approve follow-up comments.

Your Rights Over Your Data

You have the right to request that we erase any personal data we hold, except for data we are legally required to maintain. If you have an account or have left comments, you can also request an exported file of your personal data.

Changes to This Policy

We may update this Privacy Policy from time to time, due to legal, regulatory, or operational changes. We will make sure to update this page whenever changes occur.